$5 Flat-Rate Shipping on All Orders*

Shipping & Returns


We offer $5 flat-rate shipping to all destinations in the USA.

For international orders, please select quote shipping. You will be invoiced for shipping costs separately by email. 

For bulk or wholesale orders, please contact us at kaoruchansf@gmail.com


We gladly accept returns within 30 days of purchase.  

Once your return is received, a refund will be processed and a credit will be applied to your credit card or original method of payment, within five business days.

Please note that shipping charges are non-refundable.

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at kaoruchansf@gmail.com.

Sale items 
Sale items may be returned for refund.

Feel free to contact us as we are happy to do exchanges.  Just send us an email at kaoruchansf@gmail.com and send your item to: 1220 Ellis Street #1 , San Francisco, CA, 94109, United States.

To return your product, please mail to:

1220 Ellis Street #1 , San Francisco, CA, 94109, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


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